Request New Service

NOTE:	An activation fee to start new service will appear on your first month's bill.
	This service is only for residential customers.

You may start service by completing and submitting this form. To minimize potential delays, please ensure the accurate completion of the required information below. If you encounter any problems while submitting your form or if you have inquiries regarding service, please feel free to reach out to us via email at customer_service@mudnebr.com or by calling 402.554.6666.

(*) Indicates a required field.

Interested in signing up for recurring or auto payment? Learn more here.

Initial Information:

Are you a residential customer? *

More information about the M.U.D. Budget Payment Plan can be found here.

Would you like to enroll in the M.U.D. Budget Payment Plan? *

Customer Information:

We need a minimum of 24 hours notice to start service Monday-Friday and we are closed on weekends and holidays.

First name *

Last name *

Middle name (N/A if no middle name) *

Email *

Primary phone (+area code) *

Secondary phone (+area code)

By providing your phone numbers, you agree that the Metropolitan Utilities District may contact you at these numbers, including by automatic dialer, artificial or pre-recorded voice messages, and/or text messages concerning matters closely related to your utility services. You confirm that you are the current owner/subscriber of the phone numbers provided and that you are permitted to receive calls at those numbers. You agree that you will notify the Metropolitan Utilities District in the event that you stop using any of the phone numbers provided. If a mobile phone number is provided, wireless and text message fees may apply from your carrier.

Social Security Number *

Date of Birth (MM/DD/YYYY) *

Emergency Contact Name

Emergency Contact Phone (+area code)

Co-applicants are also financially responsible and have similar rights as the primary account holder.

Address Where Service Will Be Started:

Address *

Is this address an apartment or suite? *

Apartment or suite number *

City *

State *

Zip Code *

I am the property: *

Mailing Address:

Same as service address

Address *

Is this address an apartment or suite? *

Apartment or suite number *

City *

State *

Zip *

Start Of Service Date:

Start date (MM/DD/YYYY) *

Previous Service with M.U.D.? *

Previous address (street, city, state, zip) *

Appointment Details:

Most water meters and some gas meters are located inside homes and buildings. It may be necessary for us to gain access to the meter to complete your service order request.

Appointment date (MM/DD/YYYY) *

Time *

Would you like to be notified prior to your appointment? *

Your contact must be 18 years of age or older.

Contact name *

Contact phone number (+area code) *

Do you have pets? *

Deposit Waiver:

Do you want to waive your deposit? *

A security deposit may be waived for eligible customers if any of the following conditions are met.

Information Provided By:

Same as service address

Name *

Phone (+area code) *

Relationship to the customer *

I have read and agree to the Terms and Conditions *

Residential	e-mail	402.554.6666
Commercial	e-mail	402.554.6666
Industrial	e-mail	402.504.7006

Emergency Hotline:

402.554.7777

What is an Emergency?

Request New Service

Initial Information:

Customer Information:

Co-applicant One:

Co-applicant Two: