Emergency Hotline:

402.554.7777

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms, water main breaks or no water service are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

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Request to Discontinue Service


You may discontinue service by completing and submitting this form. In order to avoid delays please make sure that you accurately complete the required information below. If you have any problems submitting your form or if you have any questions regarding service, please email us at customer_service@mudnebr.com.

Most water meters and some gas meters are located inside homes and buildings. It may be necessary for us to gain access to the meter to complete your service order request.

(*) Indicates a required field.


NOTE:
  • This service is only for residential customers.

  • Customer Information (concerning your current account):


    We need a minimum of 24 hours notice to stop service Monday-Friday and we are closed on weekends and holidays.
     

    Appointment Details:


    Most water meters and some gas meters are located inside homes and buildings. It may be necessary for us to gain access to the meter to complete your service order request.
     

    Final Billing Address:


     

    Information Provided By: