Request to Discontinue Service

NOTE:

This service is only for residential customers.

You may discontinue service by completing and submitting this form. To minimize potential delays, please ensure the accurate completion of the required information below. If you encounter any problems while submitting your form or if you have inquiries regarding service, please feel free to reach out to us via email at customer_service@mudnebr.com or by calling 402.554.6666.

Most water meters and some gas meters are located inside homes and buildings. It may be necessary for us to gain access to the meter to complete your service order request.

(*) Indicates a required field.

Initial Information:

Are you a residential customer? *

Customer Information:

We need a minimum of 24 hours notice to stop service Monday-Friday and we are closed on weekends and holidays.

First name *

Last name *

Middle name (N/A if no middle name) *

Email *

Social Security Number *

M.U.D. account number *

Primary phone (+area code) *

Secondary phone (+area code)

Discontinue service date (MM/DD/YYYY) *

Address Where Service Will Be Discontinued:

Address *

Is this address an apartment or suite? *

Apartment or suite number *

City *

State *

Zip Code *

I am the property: *

Appointment Details:

Most water meters and some gas meters are located inside homes and buildings. It may be necessary for us to gain access to the meter to complete your service order request.

Appointment date (MM/DD/YYYY) *

Time *

Would you like to be notified prior to your appointment? *

Your contact must be 18 years of age or older.

Contact name *

Contact phone number (+area code) *

Do you have pets? *

Final Mailing Address:

Same as above

Address *

Is this address an apartment or suite? *

Apartment or suite number

City *

State *

Zip *

Phone after disconnect date *

Information Provided By:

Same as above

Name *

Phone (+area code) *

Relationship to the customer *

I have read and agree to the Terms and Conditions *

Residential	e-mail	402.554.6666
Commercial	e-mail	402.554.6666
Industrial	e-mail	402.504.7006

Emergency Hotline:

402.554.7777

What is an Emergency?