Emergency Hotline:

402.554.7777

24 hours a day / 7 days a week


What is an Emergency?

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms, water main breaks or no water service are all considered emergencies.

If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, call M.U.D.'s emergency hotline at 402.554.7777 or 9-1-1.

If someone is showing symptoms of carbon monoxide poisoning, call 9-1-1 immediately. Symptoms are like the flu.

If you have a water-related emergency, call 402.554.7777. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.

Learn More
I want to:
GO
EMERGENCY (EMERGENCIA): 402.554.7777
 

Transfer of Service



NOTE:
  • An activation fee to transfer service will appear on your first month's bill.
  •   
  • This service is only for residential customers.
  • Please complete this form if you are a current customer of M.U.D. and would like to stop service at your current address and start service at a new address. To minimize potential delays, please ensure the accurate completion of the required information below. If you encounter any problems while submitting your form or if you have inquiries regarding service, please feel free to reach out to us via email at customer_service@mudnebr.com or by calling 402.554.6666.

    Most water meters and some gas meters are located inside homes and buildings. It may be necessary for us to gain access to the meter to complete your service order request.

    (*) Indicates a required field.


    Initial Information:



    Customer Information:


    We need a minimum of 24 hours notice to transfer a service Monday-Friday and we are closed on weekends and holidays.

    Current Address (moving from):


    Most water meters and some gas meters are located inside homes and buildings. It may be necessary for us to gain access to the meter to complete your service order request.
    Your contact must be 18 years of age or older.

    New Service Address (moving to):


    Most water meters and some gas meters are located inside homes and buildings. It may be necessary for us to gain access to the meter to complete your service order request.
    Your contact must be 18 years of age or older.
    More information about the M.U.D. Budget Payment Plan can be found here.

    Co-applicant:


    Co-applicants are also financially responsible and have similar rights as the primary account holder.

    Mailing Address:


    Same as new service address

    Information Provided By:


    Same as above
    I have read and agree to the Terms and Conditions *

    Loading...